Usability with fewer barriers
Accessibility Statement
Our Commitment
Accessibility is part of good customer experience.
People should be able to understand BES information, find the next step, and ask for help without facing avoidable barriers.
We continually improve usability as content, forms, navigation, and customer journeys evolve.
Current Accessibility Features
Features currently present in the public website implementation.
These are implementation observations, not a formal conformance claim.
- 01
Semantic headings and page structure
Pages use a main landmark, one primary heading, section headings, and semantic lists or definitions where the content requires them.
- 02
Keyboard-supporting navigation
Skip links, visible focus indicators, native links and buttons, and a menu button with an updated expanded state support keyboard use.
- 03
Responsive layouts
Layouts reflow through defined breakpoints, and controls avoid fixed desktop-only widths.
- 04
Readable text
Fluid text sizing, line spacing, constrained reading widths, and strong foreground/background combinations support reading.
- 05
Descriptive links and labels
Calls to action describe their destination or purpose, and forms use visible labels, hints, and associated error messages.
- 06
Status and preference support
Form status messages use live regions, page languages are identified, and reduced-motion preferences shorten transitions and animations.
Known Limitations
The website has not received an independent accessibility conformance audit.
Improvements are ongoing, and barriers not yet identified may remain.
- Testing coverage is limited.The current review includes source inspection and rendered desktop checks. It is not a complete screen-reader, high-contrast, zoom/reflow, voice-control, or assistive-technology assessment across every route.
- No WCAG level is claimed.BES does not claim formal conformance or certification until sufficient independent evidence exists.
- Different environments may behave differently.Browser, device, operating-system, and assistive-technology combinations have not all been tested.
- Feedback is needed.If something prevents you from reading content, using a control, completing a form, or understanding the next step, please tell us.
Continuous Improvement
Accessibility is reviewed as the website evolves.
New pages and major changes should be reviewed for structure, keyboard use, focus visibility, readable content, responsive reflow, labels, status messages, and reduced-motion behavior.
Reported barriers should be recorded, reviewed, prioritized according to customer impact, and followed through with a clear next step.
This is a working commitment, not a certification. Any future conformance statement must be supported by an appropriate assessment.
Read the Response CommitmentNeed Assistance?
Tell us what you were trying to do and what made it difficult.
You do not need to identify a technical standard. Share the page, control, content, or task involved and the alternative format or help that would be useful. Avoid including sensitive information.